126 thoughts on “Reporting Changes is Your Responsibility

    • Hi Frances, we are sorry to hear that you are having difficulty reaching someone by phone. We are experiencing higher than normal call volume. Representatives are available on Monday through Friday from 7 a.m. and 7 p.m. at 1-800-772-1213. Generally, you will have a shorter wait time if you call during the week after Tuesday. Members of the public who are deaf or hard of hearing should call the Agency’s toll-free TTY number at 1-800-325-0778.

    • Good luck! I was on hold for 55 minutes!! No other corporation in the USA would get away w/ such dispicable customer service Finally got a live person to be told nothing!! Soc Sec.owes ME money since 2012! Why do they take our money w/out hesitation but take forever to return it? Total shame if this is the best our government has to offer its citizens. If the department is so under staffed HIRE more employees!! I have been told there is not a phone in the payment center they can only send emails! How absurd ..it took 4yrs to realize i did not have an over payment and taking forever now get my money they took!! Wish they can try role reversal see how much patience they would have

    • Hi David, please be cautious about posting personal information on social media. About changing your address: If you are not yet receiving benefits you don’t need to change your address with us at this time. If you do receive Social Security benefit you can create a my Social Security account to change your address and manage your benefits. You can also mail the change of address to your local Social Security office, or you can update your address by calling our toll free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday between 7:00a.m. and 7:00p.m. Generally, you’ll have a shorter wait time if you call later in the week.

  1. where can I get examples of changes that need to be reported? How about a change in marital status? Article leaves more questions than it answers….

  2. I had a problem recieving my benefits,and the social security people helped me to straighten it out.they were patient and kind so thank you very much

    • We’re glad we can help! We are committed to providing the public with the best service possible, and it’s wonderful to know our efforts are paying off. Thanks for your comment.

  3. I went to sign on to my account today. I clicked on forgot my password. I entered all of the items requested. The answer came back, as saying we cannot find an account for you.

    I went in to create an account, and it said, an account already exists. What gives. Do I have an account or don’t I ?

    • Hello Timothy ! We are sorry you are having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance.

      • Will my SSI stop if fail to update my address? I actually forgot to call in in the midst of moving and noticed I did not receive payment this month. What can I do at this point because I am in a bind.

    • I’m having the SAME problem! Says account can’t be verified. I emailed to let SS know and still have not got an answer. How do we sign in now?

      • Hello Sue. We are sorry you are having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance.

      • Hi Steve. You can still work and receive your Social Security retirement benefits at the same time. However, if you are younger than full retirement age and make more than the yearly earnings limit, we will reduce your benefit. If you are under full retirement age for the entire year, we deduct $1 from your benefit payments for every $2 you earn above the annual limit. For 2015 that limit is $15,720. This limit changes in the year you reach full retirement age. To learn more, please visit our Frequently Asked Questions web page or read “How Work Affects Your Benefits”. If you have questions, please call our toll free number at 1-800-772-1213, Monday through Friday between 7 a.m. and 7 p.m. and talk with one of our representatives.

        • Do those limits apply if I were fortunate enough to win the lottery? If I were to win, say, $20,000, Would I lose my Social Security? If I were lucky enough to win, every cent of my winnings would have to go to get me out the immense debt I’m in.

          • The limits mentioned before apply only to wages. Winning the lottery will not affect your Social Security Disability Insurance (SSDI) benefits which are paid based on your previous work and your contributions into the Social Security program. Benefits paid under the Supplemental Security Income (SSI) program, on the other hand, are subject to other income and resources. Lottery winnings will affect SSI benefits
            Good luck!

  4. Been waiting for a court date to go before an administration law judge its been almost 2 years since I applied for my benefits still no court date

    • Same happened to me , 2 years before getting hearing and then 60 days after for judge to give decision . then months later will get a check then a bunch of mail , still waiting all funds. good luck be patient! i know its hard

      • It took me three years and innumerable doctor visits but I finally got it and the retro payment and monthly payment came right away after that.

  5. I have sent the proper paperwork for my IRMAA event, due to reduction in payroll. Was sent to local SS office and was told I had 60 days to notify you of this. Still waiting for response from them.

  6. I have been trying to find out if I qualify for ssi but I can’t find out any information I am 63 yrs old can you please help me.

    Thank you for help in this matter.

    Beverly wadsworth

    • Hi Beverly! The Supplemental Security Income (SSI) program pays benefits to people with limited income and resources who are: Age 65 or older; Blind; or Disabled. Please read our publication about the SSI program for more information, including how to apply.

  7. I was on part time work weekly 32 hours. Got fired in november. was checking out disability insurance, and found out if you got social security, you couldnt collect. end of story. needing operation soon hopefully.

    • So sorry to hear about your daughter. Yes you’ll need to notify them over the phone or go to your local SSA office in person as soon as possible the better for you.

    • so sorry to hear about your daughter passing away. When Mom passed away this year the funeral home contacted social security , but you still need to call medicare. 1-800-medicare.

    • Mary Ann, we are sorry for your loss. Usually, the funeral director notifies us of an individual’s passing by contacting their local Social Security office. To verify this information was reported, you need to talk to one of our representatives. You can call our toll free number at 1-800-772-1213 between 7 a.m. and 7 p.m., Monday through Friday. Or you can also contact your local Social Security office.

  8. If it is something that you have notified me I qualify for – do I have to notify you?
    I am so confused with Medicare and FirstCare.Gov or something warning me of plans and updates.
    I think you know more about me than I do!

  9. where can people report others who fail to report additional income producing persons in subsidized housing, unreported income disability clients and other fraud recipients of the many programs? how about offering cash rewards for valid savings for these cheaters?

    • Hi Bob. Social Security takes reports of fraud very seriously. If you suspect Social Security fraud, report it. Thanks !

  10. I have no knowledge that I need to report anything ! Maybe you already know that OPERS has taken away from its retirees and spouses their previous Humana Advantage ? It looks like I am still on Medicare!

  11. Why doesn’t Social Security have an e-mail available for recipient to ask questions to benefit issues, etc? There would then be a paper trail available for both the SS office and the benefit recipient. This would also improve transparency and accountability.

  12. Thank you and thanks a lot from Mohammed Abdul Mannan and My
    Wife Rizwana Mannan for having accepted our kind request to have our
    SSI fixed at $ 187-00 for each of us from December 2015, by deducting
    $ 5.00 { Five dollars } each month until the overpaid SSI is fully paid up. Thanks that we are both getting that amount of $ 187.00 from the Month of December 2015.

    We, thank you again for your kind help for both of us.

    • Thank you for your feedback! We’re pleased we can help. Our employees are committed to providing the public with the best service possible.

    • Hi Mary! You can create a my Social Security account and view you earnings records. If you already receive Social Security benefits, you can manage your benefits and you can view, print, and save your benefit verification letter at any time with this account. We only mail Social Security Statements to workers ages 25, 30, 35, 40, 45, 50, 55, and 60 and older, but only if they do not receive Social Security benefits or if they do not have a my Social Security account. We hope this information addresses both of your questions.

    • Hi Mary! You can create a my Social Security account and view you earnings records. If you already receive Social Security benefits, you can manage your benefits and you can view, print, and save your benefit verification letter at any time with this account. We only mail Social Security Statements to workers ages 25, 30, 35, 40, 45, 50, 55, and 60 and older, but only if they do not receive Social Security benefits or if they do not have a my Social Security account. We hope this information addresses both of your questions.

  13. I am on social security disability. My son who is now 17 and also receives benefits. He is now a junior in a state approved on line school. Connections Academy. He will be turning 18 next Sept 14. but will still be attending the online school until he graduates. Will he still receive benefits until he graduates?

    How are his benefits affected if he gets a part time job?

    • Normally, benefits for children stop when children reach age 18 unless they are disabled. However, if the child is still a full-time student at a secondary (or elementary) school at age 18, benefits will continue until the child graduates or until two months after the child becomes age 19, whichever is first. You must complete forms regarding the type of school your child is attending. For further assistance, please call our toll free telephone number at 1-800-772-1213, Monday to Friday, between 7 a.m. to 7 p.m. Or contact your local Social Security office.
      If a child on your record works while receiving benefits, the yearly earnings limits apply.

  14. I started receiving SS benefits in September of 2013 I believe. We have a lovely SS office right in Waterville, Maine with exceptional people. My question is why is my account handled by New York or Pennsilvania, why do they take months and months if not years to answer questions or make a determination, and last but not least make statements or decisions that I haven’t got a clue how they arrived at that particular conclusion. They say married couples can earn up to so much money before we are penalized then they say we over paid you this amount which I paid back, then I’m told I was under paid, then I’m told I owe thousands of dollars and they have deducted what I was under paid from the amount I supposedly now owe. I appealed their decision back about a year plus ago and have still yet to hear anything on my situation. It has been very confusing to say the least, plus I was not well during that whole time so my participation was marginal at best and I trusted SS to stear me right. So as far as reporting changes in one’s situation it would be very beneficial if SS was held to the same reporting standards to their clients. Not enough people…. hire more, or help me to understand why such extremely long delays????

    • Unfortunately, your questions are a bit more complex than we can handle in this forum. For your security, we do not have access to information about your account in this venue. Please continue working with your local office on specific information about your case. Thanks!

  15. I am and have been receiving Social Security Disability almost 15 years and ingagag with intention to Marry
    My bride to be is currently receiving State Suppliment Disability. Question is will she or me receive any changes with our income after we marry?

    • Thank you for your question, Jeffrey. If you get Social Security disability benefits and you marry, your benefit will stay the same. However, if someone gets disability benefits under the Supplemental Security Income or SSI program, getting married may affect their benefits. The amount of SSI benefits is based, in part, on the income and resources available to the individual. This includes income and resources available from his or her spouse.

      • When talking about marriage between beneficiaries, be careful about using the term Social Security Disability – there are several types of disability benefits and some can be affected by marriage – Childhood Disability Benefits (also known as Disabled Adult Child) and Disabled Widows Benefits can be stopped by getting married. As mentioned in this post, SSI benefits can be reduced or ended by marrying. If you are seriously considering marriage, check with your local Social Security office before jumping into a marriage situation. Remember that marriage can also affect Medicaid eligibility.

      • Is the person receiving ssi benefits affected if he/she does not live with their spouse? What proof do you need to show that your spouse does not live with you? Also what happens if you report being married to ssa but they have no record of it?

        • Thanks for your question, Michelle. If you are receiving Supplemental Security Income (SSI) benefits, marriage may affect your benefit. Also, there are times when SSI benefit determinations are affected by a persons living arrangement. See what changes you must report and how they may affect your eligibility for Supplemental Security Income (SSI) and your benefit amount, by visiting our web page: “Understanding Supplemental Security Income”. For further assistance, please contact your local office or call our toll free number at 1-800-772-1213.

  16. Thank you for your very informative blog. What I need to know is how to access my wife’s social security account online for her.I did register for both of us and used japietro66@ gmail.com . I know how to access my account , but need to know how to acces her account for her.When I try to access her information for her It won’t let me create a new account for her.We both use this computer .

    • Thank you for using our online services, Joseph. Please remember that you can only create a my Social Security account using your own personal information and for your own exclusive use. You cannot create or use an account on behalf of another person, even if you have that person’s written permission. You can never share the use of your account with anyone else under any circumstances. Unauthorized use of this service is a misrepresentation of your identity to the federal government and could subject you to criminal or civil penalties, or both. Your wife should call 1-800-772-1213 for assistance. After she hears “Briefly tell me why you are calling,” she should say “Help Desk” for help with a my Social Security account. If she needs additional assistance, it might be best for her to visit the local Social Security office for further assistance.

  17. So another year without a COLA increase because of low oil prices while everything else is going up, including the Medicare premiums. Can someone explain how increasing the Medicare premiums is NOT going to effect the amount in benefits received ???

  18. the reason you are not getting a COLA increase is not because of low oil prices, it is because the republicans do not want to spend the money. its being fought through petitions

    • How can everything be going up like food , and the national cost of living and no one understands that the Seniors are already in the RED….are they just stubborn? Since our earned monies were spent for other things by the Government, they need to pay us back. Anything else is like stealing it from us!!

  19. I’ve been waiting almost a year to go before the administrative law judge, I’m wondering how long does this process to receive a date for my hearing. I found a lawyer and everything is ready for my hearing.

    • Thanks for your comment, Lashanna. The length of time it takes to get a hearing can vary from state to state. We attempt to resolve all claims promptly, but there may be delays due to the volume of pending appeals in your area. The good news is that we are trying to conduct many of our hearings through video teleconferencing (VTC) to speed up the process. Visit our “Hearing And Appeals” web page for more information, and continue working with your attorney and local hearing office on specific questions about your case. Thanks !

  20. On your impersonal voice recording when we live people call you, could you at least state what TIME ZONE you are in and not just 7AM to 7PM! We are not mind readers. thank you

    • Hi Mary. The earliest age you can apply for retirement benefits is 62. Our system is set up to take applications three months in advance. When you are ready, you can complete the online application for your Social Security retirement benefits in as little as 15 minutes. Also, you can create a My Social Security account to review your earnings record and get an estimate of your future benefits. If you have specific questions, you can call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778) for assistance. Representatives are available between 7a.m. and 7p.m., Monday through Friday. Generally, you’ll have a shorter wait time if you call later in the week.

  21. Ok my I get survivors benefits and my son gets ssi benefits, both of our money comes on the same card thru direct express. The question is my son is fixing to stay with my sister she will earn temporary guardianship over him how do I go about getting a separate debit card with just his money for my sister???

  22. I find it interesting we always get the same “canned answers” and have been for years. We call, its busy and same answer. Change of address is easy to a point….try it if you are out of country. Can’t do it. Why? Because it only accepts a US address. I’ve been retired overseas since 2006. You were notified then and every two years I get the same what I consider threatening letter reminding me I need to notify you. Which I do call and get the same non response. I come and go. I do need to keep informing SS every time I re-enter the USA or leave. Immigration has that info but SS doesn’t need it. Because my retirement status hasn’t change and as long as I do not live in a restricted country and all my money goes into a US Bank, so who cares? I do not need to be threatened by the “benefits cut off for 6 months”. SS needs to have a better way of reporting changes than it does now. People who are in 10-15 hour time differences or get their mail in two to three weeks due to poor country mail service need a break. I suggest the website add a page for foreign travelers. Issue solved.

  23. Gentlemen:
    I am well beyond the age for penalties against my monthly benefit (74 years) but I have been working as a school bus driver part time and wonder if the SS I have been having taken from my weekly pay check would increase my monthly check. I have heard nothing from you folks and thought a little note from me would spark a look see.

    • Hello Mr. Johnson, the benefit amount that you’re receiving, is based on the amount of your average lifetime earnings. Under current law, we used the highest 35 years of earnings to compute an individual’s benefit amount. Each year, we review the records for all working Social Security recipients to see if additional earnings may increase monthly benefits. If an increase is due, a new monthly benefit amount is established on your record automatically. We notify individuals about any changes in their benefits. If you have additional questions, please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), representatives are available between 7AM and 7PM, Monday through Friday. You will generally have a shorter wait time if you call later in the week. Hope this helps!

  24. I received a note from the SS Office saying the cost of living has not increased last year, so SS recipients will receive no increase at all. I know when I buy food, propane, and electricity they all have increased. Fees at local Parks, Zoos, and Amusement areas have increased. Since we Taxpayers who paid into Social Security for 50 or maybe 60 years and more are being told it doesn’t cost more to live are they comedians? Since the majority of SS recipients are not going to live much longer it appears the excuses are sort of silly. Trillions in Bailouts for Wall Street, Banks, and Insurance Corporations who increased Premiums and Loan Rates which did impact the Retired yet not even 2% for the ones who live on it. Since I am falling apart and wearing out from hard labor in the mines I know I’ll never make 75.

    • I can’t get over the number of people who gripe and blame Social Security because there’s no COLA this year. The CONGRESS decides thst,c every year, NOT Social Security! And who is in the MAJORITY in Congress and has been deciding to CUT CUT CUT what they call “entitlements” meaning Social Security and Medicare? Yes, the REPUBLICAN MAJORITY! Does PAUL RYAN ring a bell? You know, the guy who is trying to push through the policy of GETTING RID OF MEDICARE and instead giving each state a “grant” to hand to Medicare recipients in the amount of $500/year to BUY health insurance on the open market? Riiiight. Like that’s going to work. And his plan to PRIVATIZE Social Security, meaning to give every dime in it to PRIVATE INVESTMENT COMPANES to “invest?” Gee, how well did THAT work in 2008 when the stock market CRASHED and you lost half your 401k??? Because the R Republicans had done away with pensions so we could have more “control” over our own savings? If you’re going to blame and gripe, at least blame the RIGHT people. YOU VOTED FOR THESE THIEVES AND I’M TALKING ABOUT THE MAJORITY REPUBLICANS IN CONGRESS! So STOP putting these idiot crooks in office! Anyone who votes for these Republicans again DESERVES what they get – too bad you’re dragging the rest of us down with you.

  25. I thank we should get more SSI I worked when i was 14 yr old and paid ssi now and then, at that time then raised my family now 88 I worked 25 yr worked until i was 65, now i only 1.350 to live on . Looks like i should get a little more to pay rent, and live on.

    • Hi Mary. You can try to return to work while receiving Social Security disability benefits. We have special rules to help you get back to work without jeopardizing your initial benefits. You can learn more about how work can affect your benefits by reading our publication, “Working while Disabled- How We Can Help”. Keep in mind that whether you are receiving Social Security or Supplemental Security Income, it is important to let us know promptly when you start or stop working, or if any other change occurs that could affect your benefits. For specific questions and to report changes and update your benefit records, please contact your local office or call our toll free number at 1-800-772-1213 Monday through Friday, from 7 a.m. to 7 p.m. We hope this helps.

  26. I filed for Disability I believe over 3 yrs ago &, been denied 3 xs, but my attorney filed for an appealed 3 times! I finally got my hearing & my attorney told me that day “Everything went great, you have nothing to worry about!” That was in August 2015, since then I received paperwork from Disability saying the judge did not feel that Im considered to be “Disabled”!
    I want so bad to go stand in front of that huge and say, “I’m standing in front of you with a disability that you can not see with your eyes….i don’t have limbs that don’t work or visible scars everywhere! For almost 25 years I have lived with this disability is inside me! ( Major Manic Depression, Severe OCD, Severe Anxiety, Social Anxiety Disorder, Bipolar, ect.) That is only the Mental Disabilities & believe me having just one of those illnesses can control your life on a way that functioning in the real world is next to impossible!! I have not even mentioned the physical disabilities I deal with every day!! I was born with no curve in my neck, so there for per my chiropractors orders cant lift anything over 5 pounds! I have osteoarthritis of the spine, arthritis in my hand, fingers, feet, toes! I have degenerated disc disease in my neck, middle / shoulder area & lower back! My fingers & toes are completely numb most days! I have mitral valve prolapse, I have tumors (hemangiomas in my liver) , severe endometriosis! And on top of all that in Nov 2011 I came down with a Very Severe Case Of The Shingle Virus On The Left Side Of My Face! I had the ras & blisters from my jaw/ear ,cheek,my nose on my eye , in my eye,(herpes zoster of left eye & l since 2011 I have had to suffer with post neuralgic nerve pain on & around my eye! It covered the whole left side of me head all the way back to my neck! As i said, at first the virus was on my eye…then it got in my eye…my left eye filled with scar tissue inside & I also have started getting scar tissue on the cornea now! Because of this I have to take the antiviral acyclovir 2 xs a say for the rest of my life! My vision is so bad I have to wear contacts plus reading glasses! With just contact I can not see my fingers in from of my face or my food on my plate! Since my first outbreak in Nov. 2011 of the Herpes Zosters’ Virus, I have had the vaccine & continue to take acyclovir 400mg 3 times daily for the rest of my life….i have had 4 more out breaks of Shingles just in the last year in a half alone!
    With the list of illnesses comes medication & doctor, lab work, test, Psychiatrist visits, counselors & Optometrist (Specialist) which means $$$! I have no Job , no car, no $, and no place to live! My PRESCRIPTIONS ALONE ARE CLOSE TO $ 1,500 MONTH!! MY vision is getting worse because more scare tissue is continuing to grow covering my cornea (the doctors told me that nothing could be done to remove the severe scare tissue, such as Lasik, ext.) Once again my lawyer filed an appeal, but that was in August 2015….im lost here! HELP ME PLEASE!!!!

  27. I turn 66 in July and plan to sign up for Social Security benefit. Because I am working full time right now and plan to continue working past FRA, in this first year of collecting social security, will I be penalized at year end for working full time during the period January-June that I am not full retirement age?

    • Congratulations! At 66 years young, you will reach full retirement age in July 2016. You can earn up to $41,880 during the period January – June. If you exceed that amount, we must deduct $1 from your benefits for each $3 you earn above $41,880. Starting with the month you reach your full retirement age, you can get your benefits with no limit on your earnings. Please read out publication “How Work Affects Your Benefits” for more information.

  28. I came abroad to visit sick family member not knowing i had to report I am going to report it even though Im going back soon.. will they penalize me for reporting late?

  29. I’m turning 18 on January the 8th . I had the information filled out and mailed out to continue receiving benefits while I’m in high school. I wanted to know what month and day will the money start being deposited in my account ?

  30. My son’s January 2016 disability SSI check posted on 12/30/15 (1st time ever before 2nd or 3rd of the month) and it was $314.80 LESS. We have received no notification or explication of benefit reductions. Payment PPD ID number was different than previously which makes me wonder if this is correct. Cannot reach anyone by phone. Can this be resolved on-line in a private chat?

    • We are sorry to hear that you are having difficulty reaching someone by phone, Eleanor. Our phone lines are busiest early in the week and early in the month. If you are calling during those times, it is possible that the queue is full and we cannot place any additional calls on hold. Representatives at our toll free number 1-800-772-1213 are available between 7 a.m. and 7 p.m., Monday through Friday. Generally, you will have a shorter wait time if you call later in the day or later in the week.
      At this time we do not provide live chat service and can only provide general information on our Retirement, Survivors, Disability, Medicare and SSI programs on this blog. If you have a general question, we encourage you to ask it here. But remember, never post personal information on social media. We value your thoughts and will use your feedback and suggestions to further improve the services we offer. Thanks!

  31. I have attempted to submit a change of address, after entering all the information a message came up unable to do so on information submitted. I entered correctly every question, where do I go now?

    • Thank you for using our online services, Celia! If you are not yet receiving any type of Social Security benefits, you don’t need to change your address with us at this time. If you are receiving Social Security benefits and are having problems with changing your address online, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. If you need further assistance, you may want to visit your local Social Security office. If you are receiving Supplemental Security Income, you must report the new address to your local Social Security office.

  32. When I turned legal age to collect social security I was still working and after ten years of paying back to social security I am back working and still paying back but social security and medicare is still being deducted from my check. It is unfair that I have worked all my life and my health care was taken away from me because the company took advantage of the plan that congress enacted in 2008 that said that if you are eligible for medicare the retirement package that you worked for the health insurance benefit in the retirement package did not have to be honored. Social Security is a joke.

  33. hi, I applied for ssi was approved, told I would get one or two paper checks, I applied for direct express card, called ss office was told ok. my friends bank alerted him of improper deposit to his account, he thought it was a fraud attempt and had it sent back. now my ssi payment has stopped. what did I or he do wrong? how can I straighten this mess out, I am now believing I am going to lose my room and end up on the streets. also, how do I find out about a husband I have not seen in 20 years.

    • Hi Diorah. Unfortunately, your situation is a bit more complex than we can handle in this forum. For your security, we do not have access to information about your account in this venue. Please contact your local Social Security office or call our toll free number at 1-800-772-1213, Monday through Friday, between 7 a.m. and 7 p.m. for assistance. For help regarding Direct Express, please contact 1-800-333-1795. Thanks!

  34. Hi again, I only receive $41.00 a month, cannot pay rent, utilities, barely able to contribute to gas for transport to and from mental therapy, drs, grocery shopping, or other things I need. I am probably, NOW, going to have to have my 13 year old, 20 pound baby (pom mix dog) put down because I cannot afford to feed him.

  35. Been calling for a while but can never get through my question is my mother and her husband been married over 10 years both receive SSDI my mother receive more than her husband but recently her illness is making it harder for her husband to take care of her in the home. She prefers to live with me(daughter) than to go into a nursing home but is concern about her husband being able to afford the bills without her assistance. Since they have been splitting the bills for years. My question is Can he receive any kind of pension or benefits, finanical assiatance from spousal benefits without a divorce due her illness causing them to live separate. to maintain the household they shared. Basically is it any kind of help he could receive, im aware he could if she become deceased.

  36. What are the reasons I wouldnt receive my son’s disability payment… I have it direct deposited into my Direct Express account there isn’t any changes to report I haven’t done anything that I shouldn’t have I’ve been receiving the same amount on the same time at the same day for over 2 years I am my son’s caregiver he’s two years old and is unable to take care of himself whatsoever so can you please explain why I wouldn’t receive his money

  37. I am divorced from a man for 20 years who has been collecting SSDI, 100% since 1993. He is 65 years old, and next Feb. 2016 I will turn 60. I have been told when I turn 60 I can start collecting a portion of his S.S. Can someone verify this, and does anyone know the % I might receive? I have never remarried.

  38. I got married in July of 2015. I called SSI and reported both my marriage and a change of address the following Monday. I heard nothing from SSI till the tax forms started coming out, at which point I called the main office about my SSI tax forms. At that point, I was informed that not only did they NOT make a note of my marriage, but that they changed the address for my SSI but NOT my SSDI too. I just got my wife’s W2 back from the tax prep people, so I am sending my local office a copy of it today.

    My question is, what happens now? I did inform SSI within the required time, but it is now well out of the required time due to the main SSI office error. Does my wife’s income even count to my SSI SSDI? If it does am I going to be penalized when I did, in fact, inform them on time but they didn’t write it down? I’m just really worried about what is going to happen here. If you have any answers I would really appreciate some help. Thanks.

    • We apologize for the inconveniences Betsy. If you receive Social Security Disability Insurance (SSDI) benefits and you marry, your benefit will stay the same. However, marriage and living arrangements can affect your Supplemental Security Income or SSI benefits. The amount of SSI benefits is based, in part, on the income and resources available to the individual. This includes income and resources available from his or her spouse. Based on what you have shared, we suggest that you contact your local office and speak to a representative for further assistance.

  39. I became a widow at age 60. My date of birth 6/20/1941. My understanding was that as a survivor My full retirement age would be 65yrs 4mo. SS denied me benefits saying my full retirement age as a survivor would be 65yrs 8 mon. That does match full retirement age for my retitement from working but I what about the FRA as a survivor. I am actually still working full time because I cannot afford to retire.Because of that decision by SS I had to pay back all benefits that I had received during the year 2006 as survivor benefits in the amt of 600.00 month until it was all repaid
    I do not know if it is too late to protest this.

  40. I have been fighting to get my survivor benefits back for my kids for about a year. Back in Feb 2015 my parents took custody of my kids by lying to the court saying I abandoned them. my mother had my direct express card mailed to her by calling and pretending to be me on the phone with direct express, and withdrew every red cent before I even knew it had happened. The truth was that I was stuck in another state and couldn’t get back home (they left me in the state by the way) I had to stay in a homeless shelter for a month and when I finally got my money for the month it was only for me. My family had lied about not knowing where I was so the judge granted them custody. When I came back home they didn’t tell me about the court date for the appeal..in fact they said I hadn’t gotten any mail at all. Of course this was a lie. When the next court date came up they had a lawyer and I naturally didn’t because they had my income. The lawyer of theirs convinced me to allow them to have joint custody and I was promised I would get our money back. That was a lie. I went up to social security and told them the children were and always had been in my custody but because the court papers included my mothers name (she put herself as the payee) I was told I could do nothing and that she had to come up to ss and sign the money back over to me. She doesn’t spend the money on my kids and I have proof of that, but what can I do?? This is the only income we have and I can’t afford a lawyer to fight it. Please tell me there is something I can do to fix this so the money goes where it belongs..to my children.

    • Generally, we pay the benefits to the family member who is the primary care provider of the child. It is possible that benefits be paid to the grandparents if they have legal custody and the children live with them. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office about this situation.

  41. The website notes repeatedly that it is your responsibility to report any changes to annual earnings as they may affect your current SS payment amounts. But I don’t see anywhere on the website to report this change and I lost my part-time job. I currently have no earnings, and I’d like my SS to increase as a result. Where on the website do I report this type of change?

    • If you are working, we usually ask you to estimate your earnings for the year. If later you realize your earnings will be higher or lower than you estimated, you can let us know by calling our toll free number at 1-800-772-1213 between 7 a.m. to 7 p.m., Monday through Friday, or contact your local Social Security office. We will adjust your benefits, if necessary. At this time you cannot report a change of earnings online. Please visit our Retirement Planner: Getting Benefits While Working for more information.

  42. My mom receives SSI for about 6 years had 2 massive strokes in October and went to a new nursing facility in February for 1 month to finish her rehab, the facility sent over to ss to receive her check directly to them although I didn’t authorized it, ( I have power of attorney ) and knew she was only going to be there for about 26 days and I gave them a check for her ss income of the whole amount the beginning of February. Her march check was deposit to the nursing facility although she left on the 26th of February and I already paid them, after about 2 weeks and back and forth they refunded the check. On Mar 3rd I had everything changed over back to her bank account, on April 1st SSI tried to deposit to the nursing home and it was rejected cause they closed off her account at the facility sent back to ss, it’s April 5th and they haven’t tried sending it to her account I tried calling them and get we are extremely busy at this time try calling back and the phone hung up, tried again after 45 mins I hung up cause I was at work and couldn’t hold anymore. My question is will they send her check to her account sometime soon or do I have to go to the office in person?

    • We are sorry to hear about your mother’s medical condition Wendy, and apologize for the inconveniences you are experiencing while trying to contact us. Perhaps, you should apply to become your mother’s representative payee. As a representative payee, you will be able to discuss your mother’s case with us and have access to your mother’s records or the ability to update her account information.
      Please note that having a power of attorney, being an authorized representative, or having a joint bank account with the beneficiary, is not the same as being a payee. These arrangements do not give you legal authority to negotiate and manage payments for someone receiving Social Security or SSI payments. You must apply for and be appointed as a representative payee by SSA.
      To become your mother’s representative payee, you will need to contact your local Social Security office for a face-to-face interview. A statement from her doctor would be helpful. The statement should say that your mother is not able to -mentally and physically- manage her Social Security benefits and identify you as the person responsible to keep her finances in order. Please read our publication: A Guide For Representative Payees for more information. If you have specific questions, or to make an appointment, please call 1-800-772-1213 between 7 a.m. to 7 p.m. to speak to one of our representatives. Generally, you’ll have a shorter wait time if you call later in the week. Thanks.

  43. Hello..I just found out that I was supposed to report income earned over the allowed amount of $15720 ten days after knowing. I didn’t realize I was over until after receiving my W-2. Right now I am a nervous wreck, stressed out and feeling sick because I am petrified as to what may come of this. I know now that I have to report this. Can you please advise me on what will happen? I am currently laid off from a job as of March 31st, 2016 and I don’t have any other income but SSI. Will my checks now be cut off because of my ignorance? Is there a penalty to pay? Please help

    • Hi Barbara. When you receive Social security benefits and work at the same time, we usually ask that you give us an estimate of your earnings for the year. If later you realize your earnings will be higher or lower than you estimated, we ask that you notify us as soon as possible so that we adjust your benefits, if necessary. If you exceeded the allowable earnings amount in 2015, we probably paid you more than you should have been paid, which means you now have an overpayment on your record. We deduct $1 from your benefit for each $2 you earned above the $15,270. To learn more about “How Work Affects Your Benefits”, visit our Frequently Asked Questions web page for more information. Since we do not have access to personal records in this blog, we suggest that you visit your local office. They should be able to assist you in coordinating the collection of the overpayment while considering your current situation. You can also call our toll-free number at 1-800-772-1213. Representatives are available between 7 a.m. and 7 p.m., Monday through Friday but you will generally have a shorter wait time if you call later in the week. Thanks.

  44. It is not my responsibility that I am forced to pay my rent 3 or days late. Social security is the reason that I get paid late. When this happens, I feel SSI is robbing me of $20.00.

  45. Was due to receive child’s benefits today .. address change and deposit account changed when I called ss office this morning to ask where my money was they stated I waited to late to provide changed deposit information . They stated I should receive in mailbox today is that true. I thought they stopped sending out paper checks .. what is going on

  46. I receive SSI and disability.I left my husband and moved in with my niece. I went to my local SS office and reported my changes.Do I have to contact medicare too ? Also since my husband just started getting retirement benefits,I filed for spousal benefits.If those benefits are not as much as my ssi will ssi make up the difference so I can keep my medicaid? Thank you

    • Hi Cheryl. Generally, we will also change your address for Medicare benefits, but if you prefer, you can still call the Medicare toll-free number at 1-800-MEDICARE (1-800-633-4227). Remember that the Supplemental Security Income or SSI program is a needs based program that gives cash assistance to disabled individuals with limited income and resources. The amount of SSI benefits is based, in part, on the income and resources available to the individual. For SSI eligibility, we will take into consideration any income and resources available to you. If your regular disability and spousal benefit combined, are lower than the regular monthly SSI payment (of $733), then you may still be eligible for SSI. Please contact your local Medicaid office for questions related to your medical assistance benefits.

  47. I been back and forth at the social security office for a whole month. I reported new banking information to them. Since April .they keep sending my payments to my old account.. And last month they had to give me a papercheck..this month they did the same thing and I keep calling social security and going to the office. And I have not received my social security as of this date. They keep telling me to wait 7 days now the telling me to wait to the 18th of this month. I was supposed to get paid May 3 and my rent is due now they tell me to wait 18 days.. And when 18 days go by I will still have nothing.. My question is who do I contact about this what higher up can I go to ?

    • Hello Edward, we apologize for this inconvenience. For security reasons, we do not have access to personal records via this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation. If you are unable to visit your local servicing office, you may call our toll free number at 1-800-772-1213, representatives are available Monday through Friday between 7:00a.m. and 7:00p.m. Generally, you will have a shorter wait time if you call later in the week. Thanks.

  48. I received a letter from SS saying they were making a payment in my account of $9,990..and from April they will be increasing my SS monthly payments..from what I gather they have been underpaying me and corrected the payments..I also receive SS monthly payment from Australia..Australian SS will adjust their payment to me for any increase of my US SS payment..I am worried the Australian SS will penalize me for the $9,990 in back payment fro US SS..that doesn’t seem fair as US SS had informed them of what I had been receiving..I called Australian to tell them I had my payment adjusted and they said they need a letter from US SS..am I obliged to tell Australia about the lump sum payment of $9,990 as it doesn’t seem fair I would have my Australian SS cut because of being underpaid .

  49. Where would I, online if possible, submit information regarding new/additional physician information, scheduled surgical procedures new and medications prescribed? I’ve not yet received decision on my filing for SSDI (filed Feb 23, 2016) and want to insure I remain in compliance. Am I able to do this online or must I contract my representative to update while decision is pending? Thank You

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