Scammers fake Social Security email

warning.scam.alertThe subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made up.

It’s a phishing email to get you to click on a scammer’s link. If you do, a scammer can install malware — like viruses and spyware — on your computer. Or, the link might send you to a spoof site — a lookalike website set up by a scammer to trick you into entering your personal information.

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Not sure if an email is really from the government? Here are a couple of clues. Did the email end up in your junk folder? Email providers use filters to help catch phishing scams and prevent spam from getting into your inbox. And when you hover your cursor over the link, is the web address really a trusted website? In this fake SSA email, when you hover over the URL you’re invited to click on, you see the link goes to an unrelated “.com” — instead of the Social Security Administration’s socialsecurity.gov or another “.gov” site.

If you get a questionable email, don’t click on any links, or open any attachments. Report it to the FTC by forwarding the email to spam@uce.gov — and to the real organization impersonated in the email. You also can report it to your email provider. Some email providers let you mark messages as phishing scams. Your report is most effective when you include the full email header, although most email programs hide this information. To find out the full header, type the name of your email service with “full email header” into your favorite search engine, and include this information in your report. When you’re done, delete the email.

If you’re unsure about an email that looks like it’s from the government, contact the agency directly. But find the contact info yourself.

52 thoughts on “Scammers fake Social Security email

    • Thanks for your comment, Paul. We appreciate your thoughts. We are committed to providing the public with the best service possible.

  1. Thank you for the heads up… I got one of these emails, however, did not bite! I already have the MalWare-Anti-MalWare app on my computer and had no need for another especially a SCAM one! Thanks for the info….Ron

  2. Thanks for “Integrity and Diligence “for keeping our BabyBoomers,Millenials and now the Millions Safe that’s what keeps our Country a better place, cause as we all Know this 21st Century is making History and yes I’m truly Happy for Knowledge!!!!

  3. Thank you very much Social Security Adminsitration IT Security for updating us about SCAMS to lure us senior citizens. Keep up the good work. It is nice that there is a IT group looking for our safety … 👍

    • Thanks for your feedback! We value your opinion of us and look forward to many more years of serving you in the future.

  4. Any way we can get the address they are attempting to get you to access? It would be nice to block that address in our outbound firewall rules.

  5. I certainly appreciate SSA letting me know about this as it is very helpful. But I’m somewhat confused why you give me the FTC’s email address to forward the bad email to but you don’t provide me an SSA email address to forward the bad email to? I say this because your article says that I should forward the bad email to both the FTC and “to the real organization impersonated in the email”, which is the SSA.

  6. Thank you so much.
    I did receive this scam email however, I did not open it. I did see that it was a .com and not .org so I deleted it immediately.
    I never thought about forwarding it or reporting it, sorry.
    I will however do that in the future(if I recieve more).
    Thank you again!
    Have a wonderful day.😊

      • Mine has the .gov, but with a “Do Not Reply”. However, the telephone number in the email is the same number flagged on Google as a phishing number: 866-964-7317.

  7. I appreciate the updated information. I also think advanced technology, higher standad, operating systems, such as Apple and Microsoft, help to keep the online and offline identities, mainstream, public and private information safe.

    Thank you.

  8. Thank you, for this important information.. God, bless you for looking after all of us who received it ..still there will be some who still will not believe what they have just been told about these scammers…My God protect them..

  9. I just got the email about(Scammers Fake Social Security Email). I read it and was closing the email, Then I looked at my address box and it said(TOYWIZ.COM). But I closed the Address box at the same time. PLEASE LET ME KNOW IF THIS WAS A FAKE EMAIL! I didn’t see any thing asking for my information. But please inform me if there are any changes it my account.

  10. Thank you so very much for this information. I have
    printed it out and its hanging on the wall near my
    computer/ least I forget as my memory is not what it
    used to be.

  11. When this blog first started, gmail always sent your real emails to spam! I had to override the default settings, and so don’t know if this is still occurring.

  12. I KNOW THAT EVERYTHING IS GOING … ON LINE…BUT THIS IS WHY I TRULY DO NOT WANT TO MOVE FORWARD WITH APPLICATIONS TO THIS SITE AND OTHER SITES AS WELL….I DO NOT LIKE GIVING OUT MY INFORMATION…BUT I DO UNDERSTAND WHY THIS IS HAPPENING IN OUR NOW ELECTRONIC WORLD….PEOPLE ARE DISRESPECTFUL TO PRIVATE INFORMATION….AND FOR THAT….THEY NEED TO BE PUNISHED….THANK YOU FOR THIS ENLIGHTENING INFOMATION….I WILL BE AWARE NOW….
    SANDRA

    • Thank you for your comment. It is safe to use our “.gov site”. We take protecting the public’s personal information very seriously. All of our online applications use an identity verification process to protect the privacy of your identity and your Social Security information. Using our online services at http://www.socialsecurity.gov to file for benefits is safe and secure. In addition, our goal is to provide helpful information to as many people as possible.

  13. Anyone receive a letter from US Office of Personnel Management regarding cyber security? A former employer sent me the letter – it was mailed to the business and not to my home address. Wondering if legit. Something about my information may have been compromised in a “malicious cyber intrusion.” Offering protection through ID Experts, a “sub contractor” for OPM…

  14. My husband passed away on 4/11/14.. I reported it to SS because he was drawing a SS check which they had to stop.. Today, 1/25/16, I get a letter in the mail, in MY HUSBANDS NAME, where someone got turned down for an account card to Victoria Secret because they were using MY HUSBANDS’ info and did not get the card because it said MY HUSBAND WAS DECEASED.. Thanks to SS turning my husbands death into the Credit BUREAU this person did not get to use his information…..It is a dying shame when someone tries to use a dead persons identity..It hurt me very much because I have had a hard time missing my husband since his death…

  15. Thanks for sharing..I’ve posted this on my FB page and notified folks by email to share. Really appreciate the heads up…

  16. Thanks for the heads-up. Ever think of using the “secure messaging” system used by the DVA to send official notices? Then we wouldn’t have to wonder if messages are really from SSA and not a fishing expedition.

  17. Thank you so much for the information. Alerting us about scammers fake Social Security emails. It’s not right for people mess up people’s computers or hack in to fine out stuff they are not suppose to have. I sent this email on to a few of my friends as well. Let my friends know there are a lot of people who can hurt you in many ways.

  18. My father taught me, SSA would never call or send you emails. A postage paid stamped envelope, would be the only way the government would contact me. I
    believed him. Never had any hoaxes bother
    me.

  19. This is very good information and thank you for doing a wonderful job on informing the public about this. Aside from my job as an aging and disability resource specialist, I also host a one hour once a week educational and news session on one of the NON-ENGLISH SPEAKING phone conference. I would like to summary this article to the listeners during my session this week if permission allowed. Thank you.

  20. This response email may be coming in late. But I wish to acknowledge receipt of it, and say thank you. I personally appreciate all the information, updates and whatever useful to us SSA members. Thank you ever for getting us in the know and in the loop. God bless all of you.

  21. I got this email 1 week after applying for SS benefits on line.
    “Dear *****************
    Please call our office before Saturday, July 09, 2016 and ask for Any Representative. The telephone number is 866-964-7317. We need to talk to you about:
    Your Medicare entitlement.
    When you call our office, please have this letter with you. It will help us to serve you more quickly.
    Social Security Administration”

    It had the proper donotreply@ssa.gov as the sender, but I know that can be faked.

    Even though there is no link or web address, I think it is bogus and if I call the number, someone would try to get info from me. I do not want to give them my caller ID phone # to go with my email address.
    I looked up the SSA phone #, was on hold for an hour and the rep could not confirm if it was legitimate or not, but said I would get a letter if they needed to contact me.
    I guess this is a new phishing attempt.
    Nick

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