During the month of May, we observe Asian American and Pacific Islander (AAPI) Heritage Month in the United States. We celebrate the accomplishments of Asian Americans and Pacific Islanders and the countless ways they enrich our nation. Like America, the AAPI community draws strength from the diversity of its distinct cultures—each with its own vibrant history and range of perspectives.
I am Andy Liu and I serve as the Social Security Administration’s General Counsel. As a Chinese American and member of the AAPI community, I understand the many challenges and needs of our community. I joined Social Security for its mission – delivering Social Security services that meet the changing needs of the American public. This mission is not complete unless we reach everyone entitled to receive our services.
Social Security treats all people equally, and doing so requires that we recognize the importance of understanding the unique challenges, specific needs, and concerns that some AAPI community members face in communicating with us and accessing the services we offer. From providing free interpreter services to offering our publications in Chinese, Hmong, Korean, Tagalog, and Vietnamese, we strive to make our services and programs equally accessible to Asian Americans and Pacific Islanders. We proudly employ about 1,700 bilingual AAPI employees in our field offices and call centers. We also conduct ongoing research and work with national, state, and local organizations to ensure AAPIs have full access to our programs and services.
As Christopher Kang explained in his blog post celebrating the Lunar New Year, the reality is that far too many Asian Americans and Pacific Islanders are not aware of these resources. You can help us further Social Security’s mission by spreading the word among your colleagues, members, and networks about our online resources.