129 thoughts on “Check Out These my Social Security Features in the New Year

  1. I appreciate these articles – and would like to change my email address so I continue to get these updates after I retire in late May 2018.

  2. My comment concerns your use of ‘cost-of-living’ increases in benefits. We don’t see this increase as you paper shuffle any increase to where it doesn’t come though. In checking my monthly check, I find no increase in the last four years even though there has been cost of living increases. These increases do nothing for my ability to cope with my increasing responsibilities for food, clothing and shelter. When can we expect a responsible handling of Social Security?

    • Depends of what you mean by “responsible.” Do you mean as they’ve been doing for over 60+ years, efficiently & inexpensively (only 1% of all SS $ goes toward administration as opposed to private corporations who spend up to 40% on “administrative costs,” or do you mean eliminate the program, as Trump & Congress have in the works? (Read the proposed bill yourself at congress.gov) How sad…what will you all criticize when Social Security & Medicare are gone for good next year?

  3. I would like to look at my Medicare account & see if and when I owe money again. I do not want to be in arrears or be cancelled as a penalty. I have no clue what my financial status is and I cannot seem to find it online. Very very complicated so far and my occupation was business manager so I am not lacking financial knowledge. The government is never user friendly.

    • We are sorry for the inconvenience, Patricia. Although you need a U.S. address to register for a my Social Security account, you do not need a U.S. address to access our website or file online for benefits.
      The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      We hope this helps!

  4. Where is my check ? I usually receive it direct deposit to my checking acct. with Chase Bank on the forth Wed. of each month ! Is it late because of the Christmas holiday ?

      • Hi Michael. For your security, we do not have access to information about your account in this venue. To report a late or missing payment, contact us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., Monday through Friday. Your bank may also be able to tell you why a deposit failed. Hope this helps!

  5. Happy holidays for everybody.
    We are appreciate every amount of money will be send for me and my family to make our lives better in this world.

  6. PLEASE, NO POSTING AT ALL.
    Tell me why the city THE SYSTEM now. waukee, many Doctors, and the State of Wisconsin. All list me, record me document as being disabled your people in the Social Security division keeps but on the SS or SSI SSDI, refusing my claim. For years 9 to more.The last “paycheck” I got was in 2012, now I get state help. but only a 3 months more. then its ya later. My son ( also listed a being special needs child )
    are about to be homeless. Well, my son may stay behind at HIS grandparents his house, on his mother’s side. I could stay in my can bit needs repairs, makes no matter it is nice this time of the year yesterday we hit [ 0 ] degrees. The housing authority, plus most other places like HUD, are no help the request lines are miles long as they say and it is only done 2 times a year so unless to me now 1 or 2 human popsicles arriving soon. NONE of the shelters were you in by
    X time and out by X time. we would rather take the chances in my van until the busted sensor kills the engine $10 part but 300-$400 labor fee, Oh being kicked out because they want to sell the home. If they say my son can stay, then 12/25/17 will be the time I will get to see him.what court will let a homeless – sleeping in van disabled get his son? The grandparent will do it. They have done things like that before, Face to face with the SSI people told them I was unfit, unable mentality incapability So what you say to all that. Now it will be true no home, jobless no longer getting W2 no eats nada.

    Nice system we have
    4144674891

  7. I just received a letter from Social Security saying my new benefit amount is $879.00 ..the amount I received before was $1100.00.
    No explanation of reduction at all.
    When I called the Social Security number I went through 20 minutes of questions… Then I was told it would be “An Hour And A Half” for the next assistant to help me.
    What the H***?!!!

    • Calling SS does not help..Go to your local SS office & you’ll get yr answers there with usually no more than 10 min. wait in line..

    • We’re sorry that you had difficulty reaching someone by phone, Jerry. We may have been experiencing higher than normal call volume. Representatives at our toll-free number 1-800-772-1213 (TTY 1-800-325-0778), are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day. Thanks!

  8. We have moved to:
    Robert B. Bumer, Marilyn Sue Bumer
    750 Washington Rd.
    Apt. 704
    Pittsbuirgh, Pa. 15228
    Phone 412 343 5283

    • If you get Social Security benefits or are enrolled in Medicare, you can change your address online by using a my Social Security account, or by calling our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  9. My address has changed as of November 14th, 2017.

    My new address is:
    1651 County Road O
    Oakland NE. 68045

    I want to start “my SS” but I think it has my old address

    • Hi Clay, if you get Social Security benefits or are enrolled in Medicare, you can change your address online by using a my Social Security account. If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

    • That’s our government for you. They get you coming and going. So unfair. While the illegals get all these benefits and don’t pay into the system. Not fair at all.

  10. I do have a question, which came up in discussion, my wife died 12 years ago…Darlene C. Platt…*** – ** – *** and something was said about getting money from working …. Is this a fact ?

    • It’s called Survivors Benefits. If you were married for more than 10 years. If she worked and paid Social Security taxes while working, you might qualify to receive benefits from her earnings benefits. It also depends on how many years she worked to build up enough credits.

      The same applies if you were divorced, as long as you were married more than 10 years.

      SocialSecurity.Gov has more information about this.

  11. My wife and I are living in a Rent Complex for seniors with low income, in general people that came to United States of America through the Refugee Program of the U.S. State Department, and others American people with this category. The couple will receive $11.00 per capita. The Rent Complex increase in $6.00 Monthly, accord the Housing Urbanization Development (H.U.D), and the State of Arizona take off $4.00 of the Food Stamp Program.
    Which it is the real increase in order to the be accord with the actually standard of life?

    I believe that when the Social Security Administration increase the income of people with very low income, the H.U.D. must be change the old rules about it. In the other side the Security Economic Department of the States, can’t reduce the Supplemental Nutrition Administration Program ( SNAP ) in order to the quality of life in this great American nation.

    Thanks.
    Happy New Year!
    God bless America!

  12. It will be interesting to see how much Congress guts Social Security and Medicare. I wonder why Congress has never but a dime back into Social Secirity, from all of the money they took out and never paid back,going back decades. Yet Congressmen Ryan thinks entitlements should be cut. Since when is it an entitlement, when Americans have put money into this accoiunt while working, as well as employers. When I was working I had increases in my taxes to cover increases to Social Security, taken right out of my pay check. So now Congress wants to destroy it, and take more money out of it. Why haven’t they ever put money back into it that they stoled from it. Amounting to Trillion of dollars. Now we have to pay Taxes on it and our Pensions. When is Congress going to learn to stay within their means? I guess Never,would be the answer. DNC or GOP no difference their both a bunch of crooks!

  13. I have an account but I have not been able to get in it for over 7 months. it stopped taking my password.
    can you please help me

    • If I’m not mistaken, You have to create a new password after a certain period of time. I believe it’s for security reasons. Try to set up a new password. See if that works.

    • Hi Doroty, you can speak to a Social Security representative for help with a my Social Security account between the hours of 7 a.m. and 12 midnight Eastern Time, Monday through Friday. Toll-free: 1-800-772-1213 After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.
      Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12 midnight Eastern Time.
      TTY (for deaf or hard of hearing) 7:00 a.m. – 7:00 p.m.: 1-800-325-0778

  14. I applied for desability, but sometimes, I don’t understand the system, how work, my taxes from 2016, don’t show up, social security, from , all year.and 2016, I make, $16532, now I applied for disability, and i wait for the answer, I don’t know how more long I’m going to live, but I work 30 years of my life work hard, I make somemany,project for every where in USA
    and I feel happy everything I Done, now is time to rest and take care my grandchildren
    I want all my benefit I make and for me is an privilege to say this because, that wast my life in my home,USA, now a lot people come from Cuba, and they never, work any
    day,applied for retirement, social security approve this people right way, making payment $720 a month, plus food stamps, insurance, the system of the social security administration, sometimes I don’t understand, but now is my turn, thanks

  15. my wife and i were divorced approx 22 years ago she is getting a small monthly ss check. she has not remarried
    and is 80 plus. can she collect on my ss.

    • If you were married for more than 10 years. It depends on how much you paid in Social Security taxes and credits earned. She probably can’t collect both, from her SS and your SS. Most likely which ever is more money. It’s best to talk to a Social Security representative to be sure.

    • Thank you for your question, Alex. Generally, when individuals apply for Social Security benefits -during the initial interview- we explore for other possible eligibility that can pay them a higher benefit amount. Meaning, that we would’ve checked to see if your ex-wife was eligible for a higher benefit as a divorced spouse.
      To make sure, and to see if she is eligible for a higher benefit than what she is getting now, she should call us at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks.

  16. Thank sir,for report, my benefits retirement may start on January 2018, and life insurance too! For $25.00 mounthly!

  17. A friend said that she can apply for her ex-husband’s social security even though she has been divorced. How can that be possible?

    • I believe she had to be married for more than ten years, and the divorced spouse had to work and pay enough Social Security taxes to earn enough credits. She will be able to receive benefits as early as age 62, but benefits will be reduced.
      SocialSecurity.Gov has more information on this.

      • The same applies to deceased spouses and ex-spouses. It’s called Survivors Benefits. Although the surviving spouse can receive reduced benefits at age 60.

          • FYI, I don’t work for the Social Security Administration. But have been doing my own research on SocialSecurity.Gov.
            My ex-husband passed away almost 23 years ago. We were married for almost 12 years. I have not remarried. I’m not yet eligible for his benefits, but wanted to know what was required. As a Divorced Surviving Widow, I can apply for his benefits about 3 months before I turn 60 years old. Then later on I can switch to my own if the benefit is more money.

    • Hi Angela! If you are divorced, but your marriage lasted 10 years or longer, you can receive benefits on your ex-spouse’s record (even if they have remarried) if:
      •You are unmarried;
      •You are age 62 or older;
      •Your ex-spouse is entitled to Social Security retirement or disability benefits; and
      •The benefit you are entitled to receive based on your own work is less than the benefit you would receive based on your ex-spouse’s work.
      See our Retirement Planner: If You Are Divorced for more.

  18. When retirees overseas will be allow to have MY SOCIAL SECURITY account? If pension can be deposited to overseas accounts then what is the reason not to allow accounts for overseas residents. This matters appears to be contradictory and discriminatory.

    • We are sorry for the inconvenience, Gildo. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps!

  19. Hello,
    I am interest in an announcement on radio today that you can get your SS in a debit card.
    Please advise. Thank you.
    Mary Philadelphia, PA

  20. That is certainly great news but why don’t you also change how you handle passwords? I live 100 miles from any Social Security office and when I made a mistake trying to log in with the incorrect password I now have to go to the office in Greeley, CO to request it to be unlocked? NOT one Credit Card that I use online requests this from a person. If your security is so wonderful then why can this not be handled on line also???

    • Hello Michael. Please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance. Thanks!

  21. Received a 2% cost of living and took that 2% raise to pay Medicare Payment ended getting zero raise. That wasn’t fair when you are on a fix income.

  22. I am 87 yrs old. I started drawing Social Security at 62 yrs old. I have gotten Social Security for 25 years now. I work a full-time 40-hour-week as a cashier. There is still a deduction from my paycheck for Social Security. If I had that amount of money that has been deducted for 25 years which has gone to Social Security, it could help me pay the hospital/doctor bills for my wife’s brain injury from a head concussion and the heart attack (12/13/2017) which could help me tremendously. So my question is this: Why do these deductions continue after I have passed the age of 65, out of my paycheck for Social Security? … If those deductions out of my paycheck since 1992, when I was 62, deducted for 25 years mean anything (what are “credits” for?), I would like to think that increases in my monthly SS would be nice for me (87) and my completely DISABLED wife who will be 85 this January 2018, IF SHE MAKES IT..

    • I’m pretty upset, over-worked and tired. I take care of my wife and it is very difficult to look forward to just SS for income and paying bills to keep my wife alive. … I went to the local SS office in Keene, NH and talked to a young girl, behind bullet-proof glass, and when I asked “What can SS do for me?” she said “Nothing.”

    • I am so sorry you and your wife still struggle at this age. I had to deplete my retirement savings to try to take care of my mother and started trying to save over again at 55. Had to sell my home and won’t own anything until 67. We don’t live that long in my family and my generation appears to be the first in US history to live shorter lives that our parents. Widowed at 29 with two small kids and born in 1960. I fear that I won’t have any retirement years and that will be if I am lucky enough to remain employed. I truly hope we can get things better in time for things to be better for you and your wife. There is no way they should still be taking SSI/SSDI deductions from your checks at your age and still capping contributions at $118,500.00 annual income. That has to be changed. Imagine that. Making millions or billions and still only paying on up to $118,500.00 annually, if paying anything at all. The tax evading super wealthy and corporations need to step up here.

  23. I HEARD THE NEW SOCIAL SECURITY CARD IS NOT GOING TO DISPLAY ONES SOCIAL SECURITY NUMBER. ENCRYPTED MAYBE?
    PLEASE ADVISE.

  24. Do I need a specific (or special) reason to request a new Social Security card? I still have mine, but it looks a bit old. Are the new cards laminated?

    • Hello. The new cards are not laminated. Lamination prevents detection of many security features. However, you may cover the card with plastic or other removable material if it does not damage the card. Also, please realize you may not need a new card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you can complete this process online with your my Social Security account. Thanks!

  25. I can’t set up an account since my credit is frozen and has been for about 20 years. I won’t unfreeze just for this, need another way to get set up. I plan to apply for benefits this summer.

  26. Why is it taking you idiots 6 months to process ODAR decision letters? Are you hiring illiterate people or something who don’t understand the English language?

    • Hi James. The length of time it takes to begin receiving payments after receiving a favorable decision in a hearing varies. Approved claims are randomly selected for a quality assurance review of the decision. We care about our customers and are working as fast as we can. For security reasons, we do not have access to information about your account in this venue.
      Please continue working with your local office, and if necessary, ask to speak with the manager to see how we can help to expedite the process of your claim. Thanks.
      Thanks!

  27. Dear Jim

    It was very nice to find a place to write you and hopefully you or someone responsible will read it

    I am retired 71 years old that just went through separation and now I am alone with $742.00 monthly Social security income and $753.00 monthly rent. Plus, utilities and living expenses, I hear all about the cuts and the benefits provided for many different sectors but I don’t see anyone talking about people in retirement that suffering or homeless and we are still taxing people in retirement. My $18.00 per month phone has more than $10.00 government services and tax fees.

    When a person retire means that has no other income and at that point he shall not be subject to any tax at all and must have income base to the poverty level in his area and need to be slightly above that.

    I have never claim any federal state or city benefits until now, I am healthy and take no medication or charge anything to my Medicare and I still pay $125 per month for a service I don’t use but I cannot pay my rent, utilities and living expenses.

    Now I am asking you what are you going to do for all this needy people that has paid for SS all their life and now they have to become beggers in order to survive because for me all those benefits including food stamps will not be needed if I was slightly above the poverty level of my area and I was going to be a proud surviving individual and no one was going to abuse any services

    I will be looking forward in receiving your answer and also see legislators in Federal and State level taking fast actions to correct this ongoing harassment to the people of their kind.

    I thank you in advance, I remain

    Sincerely yours,
    Paul Baltas
    baltasp@yahoo.com
    713-538-7302

  28. What happens if you forgot your password or user I’d or how to log into, “MY SOCIAL SECURITY ” ? How do I log in Today if I’ve forgotten where I wrote this information to log in?

  29. Is Maryland one if the states that file they’re Social security Cards online? Are we able to file for our children’s Social security Cards too? Thanks in advance☺️

  30. 14 billion dollars is spent every year for SSA personnel. All while people are dying in the streets waiting to find out if they are approved for the disability insurance they paid into for years and years.

    Once you finally see a judge which takes years you have to wait another 6 months to find out if you were approved or not.

    Where is this 14 billion dollars being spent??? Are you hiring people who aren’t proficient. As a taxpayer I demand answers.

    There need to be time limits set up for the adjucation process!

  31. Online I requested a replacement social security card. Got an email that said my request was being reviewed. How long does it take to be reviewed? Would it have been quicker to go to an office?

    • Hi Kelley. Typically, after we process your request, you should receive your replacement Social Security card by mail within 10 business days. If you need to, please call our toll free number at 1-800-772-1213 and speak to one of our agents to inquiry about the status of your replacement Social Security card. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  32. I just filed for Medicare. I haven’t filed for socials security benefits yet. Do I have to apply for my social security account now.

  33. I want to access my social security online but my email address has changed and I no longer have access to the one I used to created the account. How do I change the email address to my new one?

    • Hi Celia, you can speak to a Social Security representative for help with a my Social Security account between the hours of 7 a.m. and 12 midnight Eastern Time, Monday through Friday. Toll-free: 1-800-772-1213 After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.
      Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12:00 midnight Eastern Time.
      TTY (for deaf or hard of hearing) 7:00 a.m. – 7:00 p.m.: 1-800-325-0778

  34. Hello, I have been trying to get into My Social Security account and it tells me to receive a security code. In order to receive the code I need to leave your site and retrieve it from my email. When I go back and sign in again and go through the same process it does not get me to the ID # page, it seems I have to hit email code again and then it gets me to next page and when I put in the code your gave me it does not accept because I had to hit the button for an email code, which cancelled out the one you gave me. What am I doing wrong?

    • Hello Blanche. If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!

  35. Not easy. I was locked out after 3 tries to establish a My Social Security account. But no particular reason or error information to correct was indicated. Might it be that the phone number you have on file which has been disconnected for 3 years is the cause? Perhaps if that criteria was indicated as a reason my attempt to create an account could have been easily corrected. I inputed the 8 digit numbers of 2 of my credit cards; both master cards and neither of them were accepted. However I have multiple Visa & master Cards credit cards. How am I supposed to know which one of many would be accepted? This is very frustrating. Very!

    • Hi Catherine, you are only required to provide the last eight digits of your credit card number when you select the extra security option. This information is used for further verification.
      Please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Also, you can visit your local Social Security office directly and explain your situation. Thanks!

  36. Cannot pull up my statement online it keeps telling me to put in my activation code which I don’t have. My name is Nedia D Knighton last four of my ssn7314 please help me to get my statement.

  37. Why have I not received a “Your New Benefit Amount” notice for 2018. My January 2018 deposit is the same amount as 2017?

    • Why have I not received a “Your New Benefit Amount” notice for 2018. My January 2018 deposit is the same amount as 2017?

    • Hi Barbara. Please call our toll free number at 1-800-772-1213 and speak to one of our agents for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

        • We’re sorry that you had difficulty reaching someone by phone, William. We may have been experiencing higher than normal call volume.
          Generally, when calling our toll free number at 1-800-772-1213, you will have a shorter wait time if you call later during the day or later in the week.
          Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
          Keep in mind that many of our services are conveniently available anytime at our website. We encourage our customers to create a my Social Security account. With a personal my Social Security account, you can get estimates of your retirement, disability, and survivors benefits, review your earnings record and much more. We appreciate your feedback, and thank you for bringing this to our attention.

    • Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to assist you. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

  38. Today I received my first SSA-1099 in the mail. I am curious to know why the SSA doesn’t offer me the option of choosing to receive this document online, especially since you make them available online at the end of January. Please take a cue from the credit card companies, which offer their customers the option to receive statements online rather than by mail. Paper documents by mail aren’t great for security reasons (our social security numbers are printed on the 1099s), and I’m sure a lot of money could be saved by the SSA if it doesn’t have to print and mail millions of these forms. Those who opt out of receiving paper could be sent an email notifying them when their 1099s are available online. Thank you.

    • Thanks for your comment! We value your thoughts and will use your suggestions to explore how we can further improve the services we offer.
      Your feedback is greatly appreciated!

  39. Good Morning~
    My name is Bonnie Weston. I have an existing Social Security Account and tried to sign in this morning. Having forgotten my username and password, I went through the steps to receive a new one in the mail.
    Is there anyway that I could reset the password online? I’m away from home at the moment, and I’m eager to view my statement.
    Thank you,
    Bonnie

Leave a Reply - (comment policy)

Your email address will not be published. Required fields are marked *